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33 High St, Shrewsbury SY1 1SL, UK – 0345 740 4404
Had several appointments here over time, always been very helpful and organised
Went into branch sat morning, I have a new phone and was unable to transfer my HSBC app from I phone to Samsung. Was met by Dean, he sorted this problem out immediately. Nothing was too much trouble, he went on to sort out my daughters app and was fantastic. Big pat on the back to Dean, great service, thank you .
8 Mardol Head, Shrewsbury SY1 1HE, UK – 0345 788 8444
Recently I found that I had locked up my travel card and I could not access my money. I was upset as home is Australia and that is where my card came from. In desperation I went to the NatWest bank in shrewsbury. They were wonderful and they helped me sort out this problem. I cannot thank them enough. I found them to be everything a bank should be .
Good customer service in store with helpful staff but hopeless online customer service which will leave you waiting for ages to receive sub standard help
1 Pride Hill, Shrewsbury SY1 1DG, UK – 0345 300 0000
Staff always helpful and many counters that are available to serve.
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